Original topic:

Warm tint on display after October security patch on S10 Lite

(Topic created on: 10-28-2020 07:56 PM)
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Elomnusk
Active Level 3
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Galaxy S
As you all know, a security patch was released for the S10 Lite today with October update. Post the update, my screen has a mild warm tint which was not present before. It looks like a partial blue light filter with white balance pushed towards the warm side.

Is anyone else noticing the same?

*If I was to take a random guess, then Samsung might've made this change to hide the green tint issue plaguing the S10 Lite series. Unfortunately, for users like me who never had the green tint issue in the first place, this change kinda looks unwarranted and bothersome. 
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4 Comments
anurag22
Active Level 7
Galaxy S
i won't update now i am afraid😐
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R18Sahil
Active Level 2
Galaxy S
i am facing greentint issue from the start... Samsung is useless
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anurag22
Active Level 7
Galaxy S
mine s10 lite is perfect didn't notice anything since i bought n even after october update!!
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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