Original topic:

Wallpaper Issue

(Topic created on: 02-14-2025 02:49 PM)
87 Views
iampraneshs
Active Level 2
Options
Galaxy S

image
Wallpaper Issue 

When I have put one of my picture in wallpaper for both home screen and lock screen, 
And after sometimes it changes to default wallpaper, I don't know what is the issue here... Can anyone tell me? 

image
This is the one I kept in my gallery, and then it will change to default 😭


9 Comments
Subh_am
Active Level 1
Galaxy S
If the issue is with the lockscreen wallpaper only then

Try turning off the walpaper service in wallpaper and style in the settings
iampraneshs
Active Level 2
Galaxy S
It's different scenario here bro
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Nandy_11
Active Level 1
Galaxy S
It's issue with both home screen and lock screen wallpaper. I'm also facing same issue with my s24 ultra past 2 days
iampraneshs
Active Level 2
Galaxy S
Yeaa, I was also facing this frm past 2 days
Subh_am
Active Level 1
Galaxy S
Same phone but not facing the issue maybe some bug
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Rohanhc
Beginner Level 2
Galaxy S
same issue
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the the Dynamic Lock Screen is a service that automatically updates and displays images of animals, landscapes, etc. every two weeks on the lock screen of your Galaxy phone. You can keep things fresh with different images each time you turn on the screen instead of the same wallpaper again and again.

Simply turn off the Dynamic Lock screen: A Dynamic lock screen can keep your lock screen fresh all the time, but you may want to turn this off because you get an unwanted page every time you try to unlock it. Follow the steps below to unlock the dynamic lock screen.

Step 1. Open Settings and select Wallpaper.
Step 2. Select Wallpaper services.
Step 3. Select None, and then tap the switch next to Swipe left for the info page to disable. The Dynamic Lock screen picture will no longer appear when you swipe the lock screen.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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