Original topic:

Lack of Animations smoothness & issues with Home-up gestures tuning!!

(Topic created on: 05-02-2025 10:49 PM)
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Dps45
Active Level 2
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Galaxy S
The apps opening and closing animation test on my Samsung S23 ultra has lost Its smoothness. And my phone has real issues of not responding with some of the gestures/ advance tuning like - 
1) icon scale interpolator, 
2) icon tracking position interpolator, 
3) wallpaper interpolator, and 
4) home screen interpolator, from the Home-up of the Good Lock apps. 
It seems cheaper phone like One Pluse Nord CE 5g is very smooth when we compared the animation test of opening and closing apps with my s23 ultra phone, that too was updated to the latest stable version of One UI 7. It's a pain in the eyes when we noticed that the older phone OnePlus Nord CE 5g is way much smoother than a once flagship phone, which too was way more expensive. 😢😟😥
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Dps45
Active Level 2
Galaxy S
Thank. I've already done that.
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