VoNR (Vo5G) having issues on Galaxy S21 FE

[SammyUser0036]

Status bar of Galaxy S21 FE showing Vo5G

It stays at Vo5G for some time then will automatically switch to VoLTE, even though it's still connected to 5G.

This issue started a few days ago. My phone earlier used to switch seamlessly between Vo5G and VoLTE as per requirements (for example, if the person I'm calling is using VoLTE (which happens 95% of the time) my phone will switch to VoLTE for the call to connect, and after I'm done talking it will switch back to Vo5G). Now it just stays as VoLTE.

Status bar of Galaxy S21 FE showing VoLTE

Status bar of Galaxy S21 FE showing VoLTE

[Wodehouse]

Reset network settings and see if it works. Let us know.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[SammyUser0036]

No it doesn't. It works temporarily and again the same issue happens.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we wanted to inform you that the issues you've been encountering may be attributed to network fluctuations. An kindly visit this mentioned link to resolve your issue by using the below given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support