Original topic:

Video not working :: S10

(Topic created on: 04-06-2020 10:10 PM)
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chaitu12
Beginner Level 2
Options
Galaxy S
My S10 video option is not working properly after one ui 2.1 update. Is anyone facing the same issue?

Please help
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5 Comments
sam77744
Active Level 8
Galaxy S
what do you want to ask video recording aur video application?
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chaitu12
Beginner Level 2
Galaxy S
The video recording in the camera application.

it's turning On and off the steady mode automatically....fluctuating and and cannot access any option in the camera aoplication
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sunnykulkarni
Active Level 5
Galaxy S
bugs
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Pmohankumar
Active Level 6
Galaxy S
bro go app clear through ceahe in video app still u fell problem kindly reset the handset
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cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

We would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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