Video frames dropping!

[Kavinda]

While recording FHD 60Fps video, frames are dropping too much. This happened after the oreo update. Please fix this.

[Hasan001]

yes after offical oreo update.

[RRkk]

Samsung j7 Oreo update

[admin_]

Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device camera performance may vary based on multiple outside factors.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Kavinda]

I tried everything but didn't work for me. I think it's a software issue. Please fix this problem. Thank you!

[TheCrazyOne]

i am getting lot of noise while recording from the rear camera & its happening afrer Oreo update.

[sumitkotian]

My slow motion videos are skipping frames and lagging too much after the oreo update. Also the camera app crashes sometimes while I try to take a video.