Original topic:

Vibrating and stuttering while switch camera zoom to 0.6x

(Topic created on: 06-16-2025 08:19 AM)
108 Views
surajbarfa
Active Level 3
Options
Galaxy S
Am I the only one who is facing this issue that whenever I try to switch my camera zoom to 0.6 it keeps on vibrating and glitches/stutters. It's been very annoying. I tried everything like clear data of camera app, reset camera settings, restart device, software update to latest l, and even join beta of oneui 8 hoping new version may fix it, but still issue occurs.
I hope camera team will find this issue and resolve quickly.
(Knox id: Suraj.barfa) 
I can provide my device, if camera team wants to check physically :)




8 Comments
OS15
Active Level 6
Galaxy S
Lemme guess...you're using S25U right?
Its a known issue with S25U many faced it. Contact service centre they'll replace the camera module probably
surajbarfa
Active Level 3
Galaxy S
Okay thanks ,i just saw many users reported same, I'll see what developers say about this first and then I'll go to service center
kingkrrish
Active Level 3
Galaxy S
Give us update about this issue. Lets see how the service center solve your issue
surajbarfa
Active Level 3
Galaxy S
Update :
I talked to the development team of camera at Samsung, sad to hear that it's camera module hardware problem, and the only solution is to get camera module replaced from service center.
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kingkrrish
Active Level 3
Galaxy S
So the camera will be replaced by the servive center by free or you will pay for that and if you will pay then what will be the price of new camera and to replaced it with the old one the.
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surajbarfa
Active Level 3
Galaxy S
It should be free as its in warranty period
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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surajbarfa
Active Level 3
Galaxy S
Hi, I already reported that in beta, also I want to know the PLM number if you have registered the issue or voc so that I can track the PLM as I am also a developer in Samsung (Knox id: Suraj.barfa)
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