Absolutely! I'll provide a response in English only, focusing on the essential information needed to resolve the issue. Here's a more concise response to the prompt, providing specific steps in English: Problem: Samsung Member app is stuck on downloading the English (United States) language update. Solutions: * Check internet connection: Ensure you have a stable internet connection. Try switching to a different Wi-Fi network or mobile data. * Restart your phone: A simple restart can often resolve temporary glitches. * Disable battery saver mode: This mode can interfere with app updates. * Update Google Play Services: Go to Play Store, tap "My apps & games," and update Google Play Services. * Clear app cache and data: In Settings, go to Apps, find Samsung Member, and clear its cache and data. * Try manual update: Check if a manual update is available in the app store. * Contact Samsung support: If the above steps don't work, reach out to Samsung support for further assistance. Additional tips: * Try restarting your phone in safe mode to check for app conflicts. * As a last resort, consider a factory reset, but back up your data first. Need more help? Feel free to provide more details about the issue, such as: * Your device model * The exact error message you're seeing * Any recent changes you've made to your phone I'll do my best to assist you further.
We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
