Updates only showing via SmartSwitch

[tonistar143]

Dear All,

I am using Samsung S23 Ultra. The issue is regular OTAs are not showing on mobile. Always shows system is up to date and everytime new updates release I can only see through SmartSwitch.

Is there any solution for this.

[notujwal]

@goodthings Tell Him to " Factory Reset " 😂

[Oldy4756]

Haha..That's the best solution they can provide.

[tonistar143]

Already done factory reset.. Since OneUI 6 stable first build this issue is faced till now

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[tonistar143]

Hii.. As per your advice I visited service center and they updated my phone manually by PC and told it will get update normally going forward via OTA but still I have not received OTA update and update visible via SmartSwitch.