Original topic:

Updated from Beta to Stable - Still facing issues

(Topic created on: 04-28-2025 11:38 PM)
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Bhavik97
Active Level 4
Options
Galaxy S
It seems that some bugs are still unresolved. The call background has not changed at all — this was an issue even during the beta version. It continues to display a pink and blue background, whereas I would like to have the original background restored. The "Voice 5G" indicator is also not appearing on the screen; I have to pull down the notification panel to check it.

Could anyone please confirm if they are experiencing the same issue?
5 Comments
debargha01
Active Level 3
Galaxy S
I had enrolled for beta but didnt update it . I still shows in my software update section and the new stable is not overwritten there. So how will I get the stable version? Can you help me?
Bhavik97
Active Level 4
Galaxy S
To be honest, I’m not entirely sure what to suggest, but you could try restarting your device and then check if you have the option to download the stable version directly. It should be available since the beta version has been closed.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Habib119360
Active Level 3
Galaxy S
Facing this problem.1745909450530.jpg
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Bhavik97
Active Level 4
Galaxy S
Same problem here, as well.
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