Original topic:

Unstable 5.1 update

(Topic created on: 03-03-2023 02:07 AM)
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Theoz7
Active Level 5
Options
Galaxy S
After the updates there has been problem with the battery. After connecting it to my regular usage 15 watt charger, the battery dropped from 92% to 88% significantly while still the phone was connected to charger. 
It's not just me but the same happened with my friend too who owns the same S20 FE 5G! 
WHAT IS WRONG WITH YOU SAMSUNG? 
This is how you're planning to beat apple? 

Please just like our competition apple. Now stay focused on stability of the software. 
Stay focused on stability of the software!!

Gone are the days when we needed new features. Though you've stopped innovation now. Previously Bixby were much smarter now they are not. 

Solve the battery issue!!
@samsung 
3 Comments
mstrange
Active Level 6
Galaxy S
Please raise issue on Twitter tagging Samsung India and Samsung... it will make a huge difference.
Theoz7
Active Level 5
Galaxy S
Thank you for your concern friend 😇
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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