Original topic:

Unrefined One Ui 7

(Topic created on: yesterday)
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adityakumar24plus
Active Level 2
Options
Galaxy S
I feel the One UI 7 update is unrefined. Whenever I play a YouTube video and then open the notifications section, the UI stutters for a few seconds. Also, when I play games and touch something or open notifications from any app, the UI again stutters for a few seconds. The battery charging speed also slowed down after the update; it takes 1 hour 15 minutes to fully charge with a 45W charger, and many social media apps, like Snapchat and Instagram, automatically switch to 60 Hz for a few seconds before switching back to 120 Hz. I am using the standard performance profile on my S24+ (Exynos 2400) variant with a QHD+ display resolution.
7 Comments
archy_techguy
Active Level 4
Galaxy S
Ya, while unlocking too there is a stutter during the animation thing. Using S21 FE Exynos
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Galaxy S
I think only Samsung works on smooth animation, not the consistency of the entire UI animation.
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archy_techguy
Active Level 4
Galaxy S
Waited for so long and still not getting a lag free experience🤬
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Galaxy S
yes bro 🤧
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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