Unrecognised error while connecting usb type c to 3.5 l jack connector

[ethibeera]

In s24 ultra while connecting usb type c to 3.5 jack connector it is showing unrecognised device any solution for this.

[owl123]

Maybe that connector is damaged

[ethibeera]

Thanks for the reply but connector is perfectly fine and working on other devices specifically on the s24 ultra its not working

[owl123]

Reboot device and turn on usb debugging from the developer option

[ethibeera]

Same issue not fixed with turning on usb debugging mode

[ѵօϲɑӀ4ӀօϲɑӀ · Accepted solution]

Use original Samsung Adaptor, only that will work.

[ethibeera]

This one is the solution ...thanks

[ѵօϲɑӀ4ӀօϲɑӀ]

If this solved your query please accept my comment as solution by touching 3 dots near it.

[ALOS96 · Accepted solution]

It's because samsung restrict other brand converters only original samsung type c to 3.5mm will work or LG converter.

Please buy it only from samsung shop app or authorized store or service centre because many **bleep** copies also exist in market and the **bleep** one also work but with low quality audio.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we suggest that you check the problem with the Samsung 3.5 jack connector. If you continue to encounter the same issue, we recommend that you visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support