Original topic:

Unnecessary noise

(Topic created on: 03-29-2025 07:35 PM)
49 Views
VAnupam
Active Level 1
Options
Galaxy S
Anyone facing issue when shake s25 ultra mobile unnecessary  noise like something is moving inside phone...
For eg in plastic box when we place marble stone and move plastic box noise are coming
#samsung#s25ultra#noise#unnecessary#shaking
6 Comments
DeepzzS24
Active Level 3
Galaxy S
Same in my S24
0 Likes
harsh7974
Active Level 4
Galaxy S
That's OIS (optical image stabilizer) and its normal
AudioJack35
Active Level 10
Galaxy S
Yes that's correct
Wodehouse
Expert Level 5
Galaxy S
That noise you hear is of OIS module which is normal and if it stops making noise start worrying 😊

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
DINKAR_A34_5G
Expert Level 3
Galaxy S
The noise you're hearing is likely the result of the Optical Image Stabilization (OIS) system in your phone.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support