Unable to take log file

[amitpareek1]

I am having some issues with one ui 7 and i am trying to take log file but its not happening, i tried *#9900# but its not working, is there any other option to take log file 

[plant35 · Accepted solution]

Turn off Auto Blocker and try again.

Go to Settings --> Security and Privacy --> Scroll down and Find Auto Blocker --> Turn the toggle off.

[amitpareek1]

Thanks for this 😊

[plant35]

Yours Most Welcome 😊
If my earlier reply answers your query please tap on the three vertical dots on the top right corner of my reply and click on 'Accept Solution'. Thank You 🥰

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support