Original topic:

Unable to open wifi , bluetooth

(Topic created on: 05-23-2025 08:47 PM)
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Iqbal1234
Active Level 1
Options
Galaxy S
After updating my s21 fe snapdragon variants it's wifi , bluetooth and Hotspot are not working it's been 3 days I am still facing this problem . Please let me know how to resolve this issue even I also reset my phone but nothing much happen
4 Comments
AGalaxyuser
Expert Level 5
Galaxy S
Reset network settings
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pilla250
Active Level 4
Galaxy S
If you update to android 15 it's a mother board issue
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pilla250
Active Level 4
Galaxy S
I faced the same issue with my samsung M42 5G
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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