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01-18-2021 05:49 PM in
Galaxy S- Mark as New
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01-18-2021 05:56 PM in
Galaxy S- Mark as New
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01-18-2021 06:18 PM in
Galaxy S- Mark as New
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01-18-2021 06:46 PM in
Galaxy S- Mark as New
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01-18-2021 08:14 PM in
Galaxy STo backup use Samsung switch
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01-18-2021 08:32 PM in
Galaxy SA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable/type C earphone only for Android 11)
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings
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01-19-2021 10:52 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
