Original topic:

Unable to install third-party APK files.

(Topic created on: 05-08-2024 12:45 AM)
367 Views
Arihant_AJ
Beginner Level 2
Options
Galaxy S
I encountered a technical issue while attempting to install a third-party application through an APK file on my Samsung Galaxy S24 device. Regardless of the APK file used, the installation process consistently fails due to incompatibility issues. I kindly request assistance in resolving this matter.
3 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Hemanth4446
Active Level 3
Galaxy S
Have you enabled the install unknown apps settings?
0 Likes
Krishan15
Active Level 9
Galaxy S
Turn off auto blocker
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