Original topic:

USB Detected After Removing Samsung Charger

(Topic created on: 09-02-2024 09:28 PM)
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thejayant
Active Level 3
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Galaxy S

image
USB Connection Detect After Removing Charger 

Recently, I've noticed that whenever I remove the Samsung charger from my S24, a notification appears repeatedly stating that the USB connector is connected and disconnected. To remove the notification, I have to restart the phone.

Also, when I connect to a power bank, it works fine, not showing notification for a USB connection.

Help me identify what kind of issue this is? I am using a genuine charger and cable to charge my phone.
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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SAURAVMISRA
Active Level 8
Galaxy S
May be your usb connection was set to charging only instead of file transfer.
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