USB C headsets not working

[RvDisodia]

I have S10 Lite. My type C headphones that come along the box were working last night but now suddenly stopped. When i connect it, it shows USB connector connected but the sound comes from the phone. when i remove them it shows USB connector disconnected in the notification pannel. I have updated all the apps, tried rebooting in safe mode but the issue still persist.

And seems like i am not the only person who is facing the issue.

Here is link for the same issue, from US community : https://us.community.samsung.com/t5/Galaxy-Note-Phones/My-wired-usb-c-headphones-are-not-working/td-...

Also attaching the comments from the Samsung USB C app from galaxy store. 

Seems to be a software issue please solve it ASAP.

[Keith86]

• Did this work for you? Did you just turn this option on like below and it worked or was there something else you had to do after this like hard restart or something.

   

[RvDisodia]

I had to turn this option off, restarted the mobile and the audio started to work as normal.

[dhruv7712]

Thank you mate it works

[nitesh28688]

Worked, thanks a lot 

Remember to restart the phone after the toggle. 

Thanks a lot 

[vlewis]

There is a solution for this issue, even i had faced the same problen

[vlewis]

Also make sure you have updated your phone

[Jason2069]

I have exactly the same problem, same USB headset coming with my S10 Lite. It worked before, but not anymore. Same description of problem.

I tried OP's fix(Disable USB auto route) but unfortunately it's still not working.

I am sure the headset is good which is working with other devices. I suspect either there is a bug in S10 Lite's recent software(most likely the driver) or the phone's charging port has some issue(even though it didn't have problem to charge, it does show problem to connect to Android auto sometimes).

Contacting to Samsung service is not helping at all. 

[saidudyala]

Why Samsung galaxy s10 lite type-cases earphone connected as high-power USB device ???

[Naveen0886]

After last software update my USB headset stopped working with my Samsung s10 lite. I have tried all above options but no luck. Please help

[dhruv7712]

Same problem with my note 10+