URGENT: S25 Ultra Game Flickering - Multi-Touch Issue

[SidK93]

I'm experiencing a persistent and very specific screen flickering issue on my Samsung S25 Ultra when playing BGMI (Indian version of PUBG) and Call of Duty Warzone. The flickering only occurs when I'm playing these type of games and using the in-game joystick for movement while simultaneously using a second finger/thumb for other controls (e.g., aiming, firing).

Here's a breakdown of the problem: 

1) Trigger: The flickering starts intermittently during gameplay, specifically when two fingers/thumbs are touching the screen simultaneously – one for joystick control and the other for another action.

2) One Finger = No Flicker: If I only use one finger on the screen (e.g., just the joystick), the flickering completely stops. It only resumes when a second finger/thumb is used.

3) Games Affected: This issue has been consistently reproduced in both BGMI and Call of Duty Warzone. I haven't tested other games, but I suspect similar fast-paced games might also trigger it.

4) Other Apps Fine: All other normal apps on my S25 Ultra work perfectly. There is no flickering or other display issues when watching videos, browsing the web, or using any other applications.

5) Troubleshooting Tried: I've already tried the following, without success:

- Factory resetting my device.

- Reinstalling both BGMI and Call of Duty Warzone.

- Adjusting all possible in-game graphics settings (resolution, frame rate, etc.).

- Disabling Game Booster features.

- Changing display settings (refresh rate, etc.).

Comparison Devices: I've tested these same games on an iPad Pro and a Google Pixel 9, and I cannot reproduce the flickering issue on those devices.

I have a screen recording that clearly demonstrates the flickering. I strongly suspect this is an issue related to how the S25 Ultra handles multi-touch input in these specific games. Has anyone else experienced this problem? 

Any insights or suggestions would be greatly appreciated.

[Govind20694]

Just updated the phone but it seems they have not resolved it till now..problem is still there

[SidK93]

Yes, not yet fixed 😕

[SidK93]

We all should report this error! Members App > support > Send feedback. Follow on-screen instructions to send the logs. Reproduce the error, then send feedback within 5 minutes. 🚨 #BugReport #Support #TechSupport #Problem #Feedback #Samsung #Galaxy ##S25Ultra
@cs_member10

[Govind20694]

Tweet bro... tweet

[harzh1]

Bro when will it be solved ?

[Govind20694]

After the update, I turned off and on accidental touch protection; the problem seems largely solved. But I'm not sure and I can't trust the device again. The issue could occur if it's due to faulty Samsung hardware. You know Samsung? Many good deeds can be ruined by one mistake.

[Govind20694]

It happens when you are using your phone while charging

[SidK93]

Please refer to my other post:
https://r2.community.samsung.com/t5/Galaxy-S/️-My-S25-Ultra-Thinks-I-m-Playing-BGMI-COD-with-Earthquake-Mode/td-p/19464342?src=ShareByUserCM

[itscooljay07]

I am facing this on my s25 base variant

[SidK93]

Please refer to my other post:
https://r2.community.samsung.com/t5/Galaxy-S/️-My-S25-Ultra-Thinks-I-m-Playing-BGMI-COD-with-Earthquake-Mode/td-p/19464342?src=ShareByUserCM