Original topic:

UI performance Issues after latest update installed with AI advancements

(Topic created on: 06-17-2025 02:11 PM)
51 Views
ShilSam
Beginner Level 2
Options
Galaxy S
My S22 ultra started to behave a normally after the recent Samsung update was installed with AI advancements. 1st, after the update was installed, the phone stopped to unlock, even after entering the correct lock pattern. It took the lock pattern but stayed on the locked home screen. I had to factory reset the phone externally and, it got the update installed again, the phone gets restarted again and again. Lock screen doesn't come up quickly after pressing the side button. The phone responds very slow. if multiple apps are started, it just restarts.
Any help is highly appreciated.

Thanks.
5 Comments
creativityxo
Active Level 2
Galaxy S
Same problem in most of all device
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creativityxo
Active Level 2
Galaxy S
Now due to this problem
Trust broken on samsung

So,Prefer other android phone or iphone over samsung
Ravi2023
Active Level 4
Galaxy S
It's better exchange S22 series devices and buy either iphone or pixel or other android phones. Most problem occurring in S21 and S22 series
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MishraJiLive
Active Level 6
Galaxy S
Nothing will work
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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