Original topic:

The audio eraser feature is not working perfectly in S25 5G

(Topic created on: 02-23-2025 01:42 PM)
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AK_RONIC
Active Level 1
Options
Galaxy S
The audio eraser feature is not working perfectly in S25 5G
Background noise can't be removed after reduce noises in audio eraser it needs more improvements
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3 Comments
Ultra_Devil
Expert Level 5
Galaxy S
Seems u are right.. but I have not faced such issue..
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AK_RONIC
Active Level 1
Galaxy S
While using audio eraser tool it also reduce my voice when I start removing background noise
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that the Audio eraser provides a function to eliminate distracting noise in videos by adjusting the volume of voices, wind, and other sounds in Video Editor.

To use: Gallery app > select video file > tap Audio eraser > select each option (Wind, Nature, Noise) to eliminate by manually and then tap ‘Mute’, or tap ‘Auto’ to select options by automatically > tap ‘Save copy’.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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