Original topic:

Wallet's quick access not working perfectly.

(Topic created on: 02-08-2025 01:43 PM)
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bijayranjan
Active Level 1
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Galaxy S
As a regular samsung wallet user, I really find it frustrating that after new update swipe up to access samsung wallet is not working perfectly, and really it was a flexing feature of samsung in front of other phone & iOS users cause we could do that from lock screen.

Now it's very frustrating as sometimes it don't work & embarrassing also cause those users also tease that it's unreliable now,😅.

It's working good bt just is not very reliable.

I can say for my s21FE Snapdragon & A52s also. There is also the story is same.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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