The S24 Ultra grainy display diagonal lines issue is a hardware issue

[Xumon89]

Worst phone ever by Samsung. After spending 1.5 lakhs on a phone, we get such poor quality devices. Shame. What a scam. 

[HemaDrone]

Any update on the device replacement for this issue?

[Xumon89]

I haven't approached service centre for the issue. I know they won't accept and give generic statements. I won't bother. Not worth my time and energy. Will sell off the phone for good.

[SubbuK]

S24 Ultra is literally failed product on Display if we are not getting fix.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images, and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Xumon89]

Done that already. Please stop sharing generic messages through bots.

[Abbyk]

Bro I have the same issue and will visit service center to check what they have to say about it and iam thinking they would say upcoming update would fix and we are aware of the issue..