Original topic:

The O.S has been modified in an unauthorized way

(Topic created on: 02-14-2017 02:23 PM)
2571 Views
AkshayD
Active Level 1
Options
Galaxy S
After the nougat update , I opened developer options, after that when i tried to check for software update , it gives me an error that the operating system has been modified in an unauthorised way. Please provide a solution for this , i dont want to update my phone everytime using my pc smart switch. Provide a solution or atleast tell me from where can I switch of the developer options so that i can start using the software update normally.1340aea0-e807-489e-adc8-36603a9eba6a.jpg
10 Comments
Samsung_India_
Active Level 10
Galaxy S
Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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