Original topic:

Super slow charging on s23 ultra after Oneui 6.1 update

(Topic created on: 04-03-2024 10:01 PM)
1028 Views
Saysa
Active Level 2
Options
Galaxy S
After this 6.1 update for s23 ultra my phone is taking about 30 minutes to charge from 80-100 % and another 40-50 minutes for charging from 20-80% using a 25w original Samsung charger and cable. 🐌🔋 #Samsung #S23Ultra #ChargingIssues

Kindly fix this Samsung team ASAP also the battery is draining quite fast even if the phone is not in use and while using I can clearly see that my phone is not draining battery much faster than on 6.0 update. 🆘 #BatteryDrain #SamsungFixIt

Points to fix in next update:-
1. Camera is downgraded in 6.1 update 📸
2. Battery draining and super slow charging 🐌🔋 #Samsung #S23Ultra #ChargingIssues
9 Comments
Saysa
Active Level 2
Galaxy S
Kindly share this post so samsung can fix these issues ASAP.
any124
Active Level 5
Galaxy S
Yes same with me .. with so many apps not working proper
Saysa
Active Level 2
Galaxy S
Overnight approx in 5 hours, when the device was untouched the battery drain was 5-6%
Saysa
Active Level 2
Galaxy S
@samsung should look into this ASAP
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

1. Galaxy device Camera issue: Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

2. Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

3. Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Amjadalipm
Active Level 1
Galaxy S
🤣. Thanks for this wonderful help. You are great samsung.
AK0008
Beginner Level 5
Galaxy S
Samsung one ui 6.1 degrade camera quality
Galaxy S
Same for s23
Galaxy S
Doesn't the ultra support upto 45w charging?