Super Fast Charging 2.0 doesn't works in S25U

[aartigyap]

Hello Guys.

Anker Ace 2 45W charger when pairing with stock cable provided in S25U box doesn't charge my device at 'Super Fast Charging 2.0'

[Haroon01]

Go to settings and search for the fast charging option.

[aartigyap]

It's on. Still doesn't works.

[Haroon01]

It works only with the Samsung 45W charger.

[Haroon01]

Accept solution click on three dots.

[SuMiT12301]

S25U only supports the 45W Super fast charging which is best supported from a Samsung Adapter. It has been done in order to keep the battery lifespan long. Fast charging devices don't usually have a good battery health and also do not get good SOT.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Kindly open Device care from settings > tap on Battery > tap on More battery settings > Super Fast charging 2.0 > Turn on.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[aartigyap]

I tried it all but still doesn't works for me. In More battery settings menu, there is option for fast charging and wireless fast charging only.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for check and resolves this issue also use original Samsung adapter of 45w and charge your's device in cool atmosphere. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.