I am experiencing an issue with Super Fast Charging 2.0 on my Samsung S24 Ultra. When I plug in the charger, it initially shows Super Fast Charging 2.0, but after 2-3 minutes, it reverts to regular charging. I have confirmed that my Samsung adapter and cable are functioning properly, and I’ve also tested with my brother’s Samsung charger, which yields the same result. I believe this may be a software issue.
Please address this problem as soon as possible with a software update or provide guidance on how to resolve it. Thank you for your prompt attention.
Same problem for me too. If your phone gets too hot it automatically switch to regular charging mode. Just cool down your phone and again try. Your phone will now be charging at Super Fast Charging 2.0 mode.
For me, it happened two times while my phone got too hot. I just put my phone into the refrigerator 😂 to cool down. After 5 mins again I put charger the problem was gone, phone charged at SF2.0 mode.
Putting your phone in the refrigerator is generally not a good idea.
Condensation Risk: The cold environment can cause moisture to condense inside your phone when you take it out into a warmer environment, potentially damaging internal components.
Battery Damage: Extreme temperatures, even cold ones, can harm your phone’s battery, reducing its lifespan or causing it to malfunction.
Component Stress: Rapid temperature changes can stress the phone’s components, leading to potential hardware issues.
If you’re trying to cool down an overheated phone, it’s better to turn it off, remove any case, and place it in a well-ventilated area at room temperature. If you have a specific reason for wanting to put it in the fridge (for an experiment or cooling it briefly), keep it in a sealed, airtight bag to minimize condensation, and only leave it in for a very short time. However, this is still not recommended.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
