Original topic:

Subject: Urgent: Unresolved Green Line Issue on Display Post Software Update

(Topic created on: 06-23-2024 12:48 PM)
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fring
Active Level 1
Options
Galaxy S
I'm extremely disappointed with @Samsung! After a recent software update, my phone developed a green line issue on the display. Despite this being their fault, they expect me to pay for the repair. How is this fair? #SamsungFail #CustomerService #SamsungUpdate

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9 Comments
702733010
Active Level 5
Galaxy S
921
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Ris___h
Expert Level 5
Galaxy S
Your device is in Warranty??
fring
Active Level 1
Galaxy S
No, but does that really matter here ??
Ris___h
Expert Level 5
Galaxy S
You can go to service center
vipinkpvipi
Active Level 1
Galaxy S
Samsung customer care is worst
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue again and again repeat. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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sammy25
Active Level 10
Galaxy S
Model?
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fring
Active Level 1
Galaxy S
S22 ultra
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sammy25
Active Level 10
Galaxy S
Its a serious known problem but somehow samsung still not able to resolve it.
Contact customer care for free replacement.
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