Original topic:

Strange bug in One UI 7 on my S24+

(Topic created on: 04-26-2025 03:34 PM)
87 Views
NanKK
Active Level 4
Options
Galaxy S
Whenever I delete an SMS from the notification panel (screenshot attached) the whole notification panel collapses back. Why does this happen? This bug surely needs to be rectified as it's irritating to pull back the notification everytime. 
Has this happened to any of you guys too ? 

image


7 Comments
goodthings
Expert Level 5
Galaxy S
It's a major update. Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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NanKK
Active Level 4
Galaxy S
Let me try
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
saltaf
Active Level 10
Galaxy S
I don't have any such issues on my S24+
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NanKK
Active Level 4
Galaxy S
Oh. Not sure why it's happening to me.
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saltaf
Active Level 10
Galaxy S
Get into recovery mode - clear cache partition - it helps
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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