Original topic:

Stock file manager

(Topic created on: 06-28-2023 01:38 PM)
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SINGH_SAHAB
Active Level 5
Options
Galaxy S
Stock file manager doesn't show or read "android>data" and also hasn't "favourites" folder,Can't customise or reorder folders in file manager home page as we can in old androids
3 Comments
msd7781
Active Level 7
Galaxy S
Its Android 11 policy
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umesh30
Expert Level 2
Galaxy S
Because of Android policy, you can't see data folder items in stock file manager by any android device however install Files by Google app. You can do all tasks that you mentioned above.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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