Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
A). Please follow the below steps:
Step1: Navigate to app's screen and tap on Settings. Step2: Tap on Sound & vibration. Step3: Tap on Volume. Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
B). Clear Sound picker data
Please follow the below steps. Step1: Got to Settings Step2: Apps Step3: Filter and sort Step4: Enable "Show system apps" Step5: Tap "OK" Step6: Search Sound Picker Step7: Tap on storage Step8: clear data of Sound picker.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Just for the sake of responding, dont copy paste some templates. Aren't we aware of the volume increasing option? We are more technical than you. Get lost.
