Original topic:

Facing call connectivity issues on SIM 2 in my S23 Ultra

(Topic created on: 06-16-2023 05:38 AM)
253 Views
BJS13
Beginner Level 2
Options
Galaxy S
Using one JIO and one Airtel sim in my phone. While JIO working fine in SIM 1 however facing call connectivity issues in SIM 2. The same SIM is working fine in other Phone. Did all troubleshooting, but didn't work.
2 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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BJS13
Beginner Level 2
Galaxy S
Reported this issue and got a template reply with standard guidelines. Didn't expect this after paying such a hefty amount for buying a premium product
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