Sound is low in s20 fe 5g

[ジLISANTH々]

I'm wathing youtube or others ,sound quality of speaker is low with high volume 

[Fedron · Accepted solution]

If your speaker sounds low or distorted at high volume while watching YouTube or other apps, try these steps:

1. 🎧 Sound Settings: Go to Settings > Sounds and vibration > Sound quality and effects. Enable Dolby Atmos or adjust the Equalizer for clearer audio.

2. 🧹 Clear Cache: Go to Settings > Apps > YouTube > Storage > Clear Cache to remove any app glitches.

3. 📱 Try Other Apps: Play audio from other apps (like Samsung Music) to see if it's app-specific.

4. 🔒 Safe Mode: Restart in Safe Mode to check if a third-party app is affecting sound.

5. 🔄 Software Update: Make sure your phone is up-to-date (Settings > Software update).

6. 🔊 Speaker Test: Dial *#0*# > tap Speaker to test hardware output.

If nothing works, visit a Samsung service center for a hardware check.
Tip: Avoid max volume often—it can damage the speaker over time 🔧.

[goodthings]

Kindly reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

● Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

● Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.

● Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.

● Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.

● Reset app preferences: Settings> Apps> Three dots> Reset app preferences> Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support