Original topic:

Software update issue

(Topic created on: 3 weeks ago)
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axay35
Active Level 3
Options
Galaxy S
My galaxy s23 plus not received any update. It is still running on android 13 because it is Vietnam model. So i want to update my device manually. So any know where is shop located which update my device near ahmedabad or gandhingar please send me the address of the shop.
5 Comments
Galaxy S
But bro Samsung Galaxy S23 Plus Vietnam Model already runs on One Ui 8 Android 16 April 2026 Patch
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axay35
Active Level 3
Galaxy S
Still not received bro in india
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goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. You're welcome to here.
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axay35
Active Level 3
Galaxy S
Services senter said it is foren pis we can not do anything
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that you can update the software by using Smart Switch. You can open Smart Switch on your Windows PC or Mac, you will see an option to update to a new software version if one is available. kindly perform the following steps to resolve your issue.

Step 1. Connect your device to your computer using the USB cable provided with your device.

Step 2. Open Smart Switch on your PC.

Step 3. If a software update is available, Smart Switch will automatically prompt you to update the software or display an option to update.

Step 4. Tap Update and follow the on-screen instructions to download the necessary files and complete the update process.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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