Original topic:

Snapseed problem

(Topic created on: a week ago)
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Pankaj7131
Active Level 3
Options
Galaxy S
I never set up a work profile, and there is nothing about administrative block on my personal phone (S24 Ultra). But when using Snapseed, it shows a warning and cannot access all the photos in my gallery. Has anyone faced this problem? Does anyone know the solution?

image


15 Comments
Pankaj7131
Active Level 3
Galaxy S
Already tried, but nothing helps. Okay, let's see if anyone has a solution.
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Tech_xplorer
Active Level 10
Galaxy S
No, as you have disabled the admin so I hope you tried restarting after that.
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Tech_xplorer
Active Level 10
Galaxy S
Okay one more try. Go to manage accounts and check if there is any work account
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Pankaj7131
Active Level 3
Galaxy S
No work account, bro. I restarted after disabling the Find Hub as admin, but Snapseed still shows that.
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Tech_xplorer
Active Level 10
Galaxy S
Okay one more try. Go to manage accounts and see if there is any work account
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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