Original topic:

Sms sending failed

(Topic created on: 06-09-2024 11:43 PM)
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maliknishant
Beginner Level 2
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Galaxy S
Hii, i have recharged on my phone but when i send messaged it just failed and didn't send . Can anyone help me whats the problem. I also tried to find message centre but in my phone there is no message center
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check the message center number: Messages>More (Three dots)> Settings>More settings> Text messages>Message Center>Message center number and Tap on OK.
Note: Contact your service provider to get the correct message center number.

Clear the messaging app's data: Settings> Apps> Messages> Storage> Clear data>OK> Message app data cleared.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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