Smart view

[shadows816]

I have updated to one ui 6.1 tomorrow. And after that the smart view does not work properly. It shows the screen is casting but the display does not have the screen.

Please fix this issue.

Thank you 

[aditya1612]

Please reset the smart view app then try. If this works please accept this solution

[shadows816]

Tried but not working

[aditya1612]

See that there is all permission that smart view needed had allow

[ravichorghe]

Not working

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/troubleshooting-a-problem-when-using-smart-view/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[harishragavender]

I have samsung a14 5g mobile which doesn't have smart view in it also due to this we can't cast screen mirroring in our samsung smart TV so what we have to do

[JagSh002]

Hi. Are you trying to say that the options for videos are not showing on tv screen such as play, pause , rewind, information, subtitle, language etc.which were showing before one ui 6.1 update? If yes, I am also facing same issue and have raised the concern to samsung head office. They are working on this issue from last 20 days and there is no resolution provided from their end till now.

[shadows816]

Mine is showing the black screen