Smart Capture issue

[Rishi0007]

please check samsung the screenshot is overlapping.

Whats the possible reason?

[roshini96]

download this 👉http://bit.do/Samsung-update-oreo-link

[AbhijithSB]

That seems to happen only with Whatsapp for me, it might be an incompatibility issue of the app.

[Rishi0007]

may be...in my browser its working fine

[Rishi0007]

but when the screen shot is long, quality goes down

[admin_]

Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

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