Small Dent Near SIM Slot on New Galaxy S25 5G — What Should I Do?

[Ultrabyte]

Hello everyone,

I received my new Samsung Galaxy S25 5G today (ordered directly from the Samsung India website), and while everything is working fine, I noticed a small dent near the SIM card slot right out of the box.

The phone was sealed and brand new

I recorded an unboxing video (though the dent isn’t clearly visible in it)

I’ve attached a clear photo of the dent

SIM tray works fine, no performance issues so far

Has anyone faced anything similar? I want to know if this kind of cosmetic damage qualifies for replacement or repair under Samsung’s policy.

Would appreciate guidance from Samsung moderators or anyone who's dealt with a similar issue.

Thanks in advance!

[cool9073]

Report to samsung customer care ASAP, they might provide you with a replacement

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we have a dedicated team that can surely provide you with all the information regarding your query, please contact via ( 180057267864/ 1800407267864 Operation 24 working hours ([Option 1/2 for language (English/Hindi) → Option 3 for Samsung shop]) to reach them.

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Samsung Customer Support