Green dot on my galaxy s23 ultra

[KommindalaBharath]

I found a small green dot blinking on my galaxy s23 ultra screen I brought this phone in recent times only 6 months old phone...may I know what is the reason for this....

[Phoenix9857]

If the green dot is on the top right corner of the screen it indicates that either you camera or microphone or both is being accessed

[KommindalaBharath]

No it is on the screen

[Phoenix9857]

Then it must be some software issue or display issue.

[KommindalaBharath]

I think software issue after updating to may security iam getting like this

[Phoenix9857]

Many users are getting green lines on their screen after the update so there's no doubt.

[KommindalaBharath]

I think samsung can fix this issue by next update hope so

[Phoenix9857]

No these kind of issues cannot be solved by software updates.If you have warranty kindly take it to the service centre and diagnose the porblem.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[KommindalaBharath]

I restarted my phone again the small green dot blinking