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Original topic:

Slow application installation

(Topic created on: 11-27-2024 11:09 PM)
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Ratnakar01
Active Level 1
Options
Galaxy S
While I'm installing any application from play store or samsung store it install very slow or any apk file I'm installing it also takes alot of time.

3 Solutions


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Solution
JatinArc
Active Level 6
Galaxy S
Just disable application scan.

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Solution
DINKAR_A34_5G
Expert Level 4
Galaxy S
Go to Settings > Device care > App protection > App protection settings > Turn off Auto scan when installing apps.

If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.

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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that It may be causing delays in your app installations since it checks the entire application for safety before allowing it to install. If you’re finding that this process is too slow and you want to speed things up, you might consider turning off the device protection temporarily.

Path: Setting> Battery and Device care > Device protection > CLick on 3 dots> Turn off the toggle button.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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7 Comments
Solution
JatinArc
Active Level 6
Galaxy S
Just disable application scan.
abdul91
Active Level 2
Galaxy S
😂
0 Likes
Prashantbgh
Active Level 10
Galaxy S
I am facing too
0 Likes
Solution
DINKAR_A34_5G
Expert Level 4
Galaxy S
Go to Settings > Device care > App protection > App protection settings > Turn off Auto scan when installing apps.

If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly reset all settings of your's device in general management also optimize your's device then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Solution
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that It may be causing delays in your app installations since it checks the entire application for safety before allowing it to install. If you’re finding that this process is too slow and you want to speed things up, you might consider turning off the device protection temporarily.

Path: Setting> Battery and Device care > Device protection > CLick on 3 dots> Turn off the toggle button.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support