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11-27-2024 11:07 PM in
Galaxy SSolved! Go to Solution.
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11-28-2024 10:19 AM (Last edited 12-16-2024 01:43 PM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links.
● Galaxy device Crashing issue: ● Check space availability: Settings > Device Care >Storage.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third party application.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
Remove third party accessories.
● Kindly change the Wallpaper and theme of the device. Advise you to choose wallpaper available in a ‘Featured’ section of the wallpaper setting.
● Navigation Path to Change Wallpaper: Long Touch at Home Screen > Wallpaper and Style > -Change Wallpaper > Apply Any Wallpaper in Featured Section.
● Navigation Path to Change Theme: Long Touch at Home Screen > Themes > Apply themes available at Galaxy Themes.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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11-27-2024 11:43 PM in
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11-27-2024 11:50 PM in
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11-27-2024 11:50 PM in
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11-28-2024 10:19 AM (Last edited 12-16-2024 01:43 PM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links.
● Galaxy device Crashing issue: ● Check space availability: Settings > Device Care >Storage.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third party application.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
Remove third party accessories.
● Kindly change the Wallpaper and theme of the device. Advise you to choose wallpaper available in a ‘Featured’ section of the wallpaper setting.
● Navigation Path to Change Wallpaper: Long Touch at Home Screen > Wallpaper and Style > -Change Wallpaper > Apply Any Wallpaper in Featured Section.
● Navigation Path to Change Theme: Long Touch at Home Screen > Themes > Apply themes available at Galaxy Themes.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support