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Original topic:

System UI crashing

(Topic created on: 11-27-2024 11:07 PM)
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Ratnakar01
Active Level 2
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Galaxy S
I'm facing lots of issue with my s21fe mobile phone, when i started my phone i got system ui crashing issue 



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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links.

● Galaxy device Crashing issue: ● Check space availability: Settings > Device Care >Storage.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third party application.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
Remove third party accessories.

● Kindly change the Wallpaper and theme of the device. Advise you to choose wallpaper available in a ‘Featured’ section of the wallpaper setting.

● Navigation Path to Change Wallpaper: Long Touch at Home Screen > Wallpaper and Style > -Change Wallpaper > Apply Any Wallpaper in Featured Section.

● Navigation Path to Change Theme: Long Touch at Home Screen > Themes > Apply themes available at Galaxy Themes.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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4 Comments
Galaxy S
Send feedback to Samsung customer care
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Solution
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links.

● Galaxy device Crashing issue: ● Check space availability: Settings > Device Care >Storage.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third party application.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
Remove third party accessories.

● Kindly change the Wallpaper and theme of the device. Advise you to choose wallpaper available in a ‘Featured’ section of the wallpaper setting.

● Navigation Path to Change Wallpaper: Long Touch at Home Screen > Wallpaper and Style > -Change Wallpaper > Apply Any Wallpaper in Featured Section.

● Navigation Path to Change Theme: Long Touch at Home Screen > Themes > Apply themes available at Galaxy Themes.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support