Sim toolkit issue

[Abhilash7]

Whenever I'm receiving incoming call my sim toolkit automatically opens before my call screen.My carrier is airtel, but they haven't helped. Does anyone have solution to this.

[Umangmathur]

Please send some screenshot of the problem

[Abhilash7]

This open's up just before Incoming call. And is happening every single time

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support