My Airtel sim in slot 1 has been giving me issues since I undates my S23 Plus. I tried restarting, flight mode, sim swap, slot swap. Nothing works. Airtel sim is working fine in slot 2 but I have a Jio esim have to keep my airtel in sim 1 slot. Still facing issues. Am I the only 1 having this problem? Please find a solution.
As per your query, we request that you kindly follow the steps to resolve your issue.
Navigate to Settings > Advanced features > Side button or Side key and adjust as desired.
1. Check the SIM card recognition status in Settings > About phone > Status information > SIM card status > 'Network' menu.
2. Remove and inspect the SIM card for any damage or corrosion. Ensure proper installation before reinserting.
3. Test the SIM card in another working phone with the same carrier.
4. Consider getting a replacement SIM card from your service provider if the issue persists.
5. Try restarting the Galaxy device to resolve any temporary errors causing the SIM card recognition issue.
6. Clean the metal terminals of the SIM card to ensure no foreign substances are interfering with its recognition.
7. Follow the instructions to remove the SIM card tray, place the SIM card, and reinsert the tray correctly.
*Insert the tray separation pin into the tray groove. *Remove the tray completely. *Place the SIM card on the tray with the metal terminal facing up and gently press it into place. *Insert the tray back into the tray slot.
8. Replace the SIM card if needed, especially if it has been used for over 5 years or shows signs of damage due to cutting.
9. Contact your service provider to obtain a new SIM card.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
