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3 weeks ago in
Galaxy S- Mark as New
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3 weeks ago in
Galaxy SRegarding the One UI 7 update for your S23:
* The stable One UI 7 update, based on Android 15, has already started rolling out for the Galaxy S23 series.
* It was initially released in South Korea around April 22, 2025, and then in the US and India around April 28, 2025. The global rollout was expected between April 28 and May 4, 2025.
* Many users have reported battery drain issues after the One UI 7 update on Galaxy devices, including the S23 series. This might be due to new features, optimizations, or unoptimized third-party apps.
* Some users have found temporary solutions like disabling Always On Display, using Dark Mode, clearing cache, or using the Light Performance Mode. A factory reset is suggested as a last resort.
* Samsung typically releases updates to fix such issues, so a future update might improve the battery performance.
Regarding the Instagram battery drain:
* Google has confirmed that a recent Instagram app update was causing excessive battery drain on Android devices. This was particularly noticeable after the May software update on Pixel devices, but other Android phones, including Samsung Galaxy devices, were also affected.
* Instagram has rolled out an updated app (version 382.0.0.49.84) that should fix this battery drain issue.
* It is recommended to update your Instagram app through the Google Play Store to this latest version.
Considering your concern about battery drain after the One UI 7 update and the separate issue with Instagram potentially draining battery, here's what you can do:
* Check if your S23 has already received the One UI 7 update. You can do this by going to Settings > Software update > Download and install.
* If you haven't updated to One UI 7 yet and are concerned about the reported battery drain, you might want to wait a little longer to see if Samsung releases any fixes or if user experiences improve.
* Regardless of whether you update One UI or not, make sure your Instagram app is updated to the latest version (382.0.0.49.84 or later) from the Google Play Store to address the Instagram-related battery drain. You can check the app version by long-pressing the Instagram icon, selecting "App info," and scrolling to the bottom.
It seems that there are two separate potential causes for battery drain: the One UI 7 update itself and a recent issue with the Instagram app. Updating Instagram should resolve the latter. For the former, you might want to monitor feedback from other S23 users who have updated to One UI 7 before making your decision.
I Asked Source: Google Gemini AI.
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3 weeks ago in
Galaxy S
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.
We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.
Warm Regards,
Samsung Customer Support
