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Original topic:

Should I update? S22 ultra users please reply

(Topic created on: 07-28-2024 04:42 PM)
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justsahil
Active Level 3
Options
Galaxy S
Just got this update now I'm worried of green line issue and I don't wanna take risk.
Please tell me about the update or any issues with this 
image


Resolved!
19 Comments
div310
Active Level 1
Galaxy S
Ya that i have done there is no update
0 Likes
justsahil
Active Level 3
Galaxy S
Them wait for it
0 Likes
div310
Active Level 1
Galaxy S
Ok
0 Likes
00ritu
Active Level 1
Galaxy S
There is a green line on my phone after the software update yesterday morning. The phone is S22 Ultra bought from Singapore in Feb 2022. Both the customer care and service center say that I have to pay Rs 21400/- for changing the screen. It is because the phone is of international model, it receives updates from outside India. 

And if the green line appears again I will have to pay again. This looks like harassment. If the green line is appearing because of faulty update, Samsung should take respossibility. 

0 Likes
abhijithjay
Active Level 5
Galaxy S
You purchased and activated the phone in India itself?
0 Likes
NOMAĐ
Active Level 8
Galaxy S
Getting green line is not because of software update. Its because of the heat generated while updating the software.

Green line may come for some and some may never get it. Its pure luck you don't get it.
Galaxy S
Go for it
ManishaLepcha
Active Level 8
Galaxy S
Even I didn't update yet! Because it is only Security Update so I didn't update 😇🤞
Solution
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. So you can freely update your device.

Warm Regards,
Samsung Customer Support

kaslokesh
Active Level 9
Galaxy S
Bhool ke bhi mat karna. Jab koi major update aaye to seedhe Samsung service center se software flash karna.