Original topic:

Severe Battery Drain Issue After One UI 8 Update

(Topic created on: 2 weeks ago)
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PARIJATRIKO
Active Level 6
Options
Galaxy S

I’ve been experiencing a huge battery drain issue after the recent One UI 8 update, especially during screen-off time. I’ve been using this phone for the last four months, and I had already followed all the recommended battery optimization steps suggested by Samsung in various posts.

It’s really disappointing to face such an issue on a flagship device, especially when my previous Galaxy M31s never showed this kind of problem.
Kindly look into this matter at the earliest.
(Screenshot attached)


image


11 Comments
alosharabony
Active Level 1
Galaxy S
Home secretary
0 Likes
PARIJATRIKO
Active Level 6
Galaxy S
Means??
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Dr_Cellophane
Active Level 6
Galaxy S
Dear customer,

Thank you for reaching out to Samsung support regarding the battery drain issue you are experiencing after the One UI 8 update. The concerns you have raised are taken seriously.

It is common for some users to experience temporary battery drain after a major software update. This is because the device's adaptive battery feature resets and needs to re-learn your usage patterns, a process that can take up to a week or two to complete. During this time, the phone may also perform background optimizations of apps to ensure they work efficiently with the new software, which can consume extra power. 

While you have already taken many recommended steps, please consider the following to help resolve the issue:

Wipe the cache partition: This is often the most effective step after a major update to clear out any temporary, outdated, or corrupt files that might be causing instability and battery issues. You can find instructions on how to do this on the Samsung support website.

Check for app updates: Ensure all of your apps, especially those from the Galaxy Store and Google Play Store, are updated to their latest versions to avoid compatibility issues with the new software.

Use the Samsung Members App: The Samsung Members app has a diagnostic feature that can check your battery's status and health. You can also use the app to send an error report, which allows our technical team to take a closer look at what is happening with your specific device.

Monitor background app usage: Review which apps are using the most battery in your device care settings. You can then put rarely used apps into "sleep" or "deep sleep" to prevent them from running in the background and draining power. 

If the problem persists after following these steps, our technical support team is ready to provide further assistance. You can schedule a callback, chat with a representative, or book an appointment for a face-to-face consultation through the Samsung support website. 

We appreciate your patience and thank you for being a Samsung customer.
0 Likes
Galaxy S
😂😂😂
0 Likes
Vishnuuu1
Active Level 4
Galaxy S
Bro, first power off your phone completely. Once it’s fully off, press and hold the Volume Up + Power (Side) button together. When the Samsung logo appears, release both buttons. You’ll enter Android Recovery Mode. Use the volume buttons to scroll to “Wipe cache partition.” Here you need to press the Power button to select it. Choose “Yes.” After it finishes, select “Reboot system now.”

Don't worry, it will not delete the files; it only wipes the cache.

Maybe after this, your battery drain will get fixed.
Thunderdevil
Active Level 6
Galaxy S
Bro, is your M31s still running smooth? Mine has become kind of choppy but the battery is still great.
PARIJATRIKO
Active Level 6
Galaxy S
After changing the display from the local shop it's have some issue because after so many years battery capacity is significantly low.So I go to service centre for changing that but they told they will change display with battery it will cost appx 8k.So I decided to shift to a 5g phn.Otherwise no issue still now
Thunderdevil
Active Level 6
Galaxy S
oh ok bro, thanks.
BiRdMaN
Expert Level 5
Galaxy S
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊