Original topic:

Seeking Solution/Advice

(Topic created on: 05-28-2025 04:46 PM)
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HariHop
Beginner Level 2
Options
Galaxy S
Hey tech-savvy friends! 👋 My phone is acting a bit strange. It's plugged in and charging, but I'm getting constant, repeated "charging" notifications. Has anyone encountered this before? Any ideas on how to make it stop? It's driving me a little crazy! 
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6 Comments
SuMiT12301
Active Level 4
Galaxy S
The charger itself is defective. Most probably the USB cable is damaged. Change your charger.
Advice: Don't use other brand's or local chargers to charge your Samsung phone.
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Abi37
Active Level 7
Galaxy S
Hey! 👋 Yes, I’ve seen this happen before. It’s usually caused by one of these things:

1. Loose or faulty charging cable or adapter – Try using a different cable/charger to see if it stops.


2. Dust or debris in the charging port – Carefully clean the port with a soft brush or compressed air (don’t use sharp objects).


3. Charging port sensitivity – If the port is slightly damaged or loose, it can connect/disconnect frequently, triggering repeated notifications.


4. Software glitch – Try restarting the phone. If that doesn’t help, you might consider wiping cache from recovery mode or checking for a software update.



If it continues, you might want to run a diagnostics check via the Samsung Members app > Support > Phone diagnostics > Cable charging.

Hope this helps! Let me know if it improves.
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HariHop
Beginner Level 2
Galaxy S
I have tested with other galaxys, with my charger. At that time it's not showing any issue. But when I'm charging with my brand new 5 days Old, Samsung galaxy S25 Ultra, I'm facing problem.
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SuMiT12301
Active Level 4
Galaxy S
If the problem is not from faulty charger then there might be defect in the charging port. You usually receive defective items from Third party retailers and online platforms such as amazon or flipkart. It might be that before buying, someone must have messed up the charging port. Or it can be so that the phone has a manufacturing defect. Take your phone to the service centre.
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Abi37
Active Level 7
Galaxy S
Absolutely, you're on point! Since your Samsung charger is only 5 days old, it should still be well within the 6-month warranty period .

Here's what you can do:

1. Locate Your Invoice: Ensure you have the purchase invoice handy, as it's required for warranty claims.


2. Visit a Samsung Authorized Service Center: Take the charger, along with the invoice, to a nearby Samsung Authorized Service Center. You can find the nearest center here: Samsung Service Center Locator.


3. Explain the Issue: Inform them about the charging problem you're experiencing. Since the charger works with other devices but not with your Galaxy S25 Ultra, this information will be helpful.


4. Warranty Claim: The service center will assess the charger. If it's found to be defective, they should offer a replacement under warranty.



If you need assistance locating the nearest service center or have any other questions, feel free to ask!
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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